Tag Archives: customer churn

Illustration for “Nordic Startups Bits 930 · customer churn”.

Contakti sorts customer inquiries before they get lost in the digital paper pile

Mark Fletcher - March 21, 2016 - Enterprise SaaS, Finland

Contakti sorts customer inquiries before they get lost in the digital paper pile

Mark Fletcher - March 21, 2016 - Enterprise SaaS, Finland

Contakti are going into battle with unanswered communications. The Finnish startup has created a platformed aimed at handling all customer... Read More

Illustration accompanying “Contakti sorts customer inquiries before they get lost in the digital paper pile”.

The why, when, and how of customer satisfaction

Lisa Mallner - October 2, 2015 - Blog, Denmark, Enterprise SaaS, Finland, Insight, Norway, Sweden, The Nordic

While a lot of effort goes into marketing and advertising to get new customers to buy a product or service, companies somehow do not share t... Read More

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